About the job
Join a team that is changing millions of lives.
Transforming smiles, changing lives
At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.
Ready to join us?
About This Opportunity
As the Fall Intern Data Scientist – Voice of the Customer (VOC), you will get exposed to and learn about different sources of customer experience data, and how to draw out actionable insights. Reporting into the global Customer Experience organization, your deep understanding of data and passion for our customers’ experience will directly contribute to larger action plans that drive customer experience improvements.
In this intern role, you will…
- Develop an understanding of our customers’ experience of working with us, and using several data sources, identify key opportunities for improving their experience
- Perform analysis on quantitative and qualitative data and provide insights/recommendations to stimulate action
- Participate in proactive team efforts to achieve departmental and company goals
In this role, you’ll need …
- To be enrolled as a final year student in a program with strong focus on statistical, empirical analytics
- Strong Excel and PPT skills
- A passion for customer experience
- Ability to work individually and on a collaborative team in a fast-paced and continually evolving environment
- Ability to prioritize, organize, analyze and summarize data from multiple sources (experience with SQL preferred) with a demonstrated ability to translate into actionable recommendations
Sound like a good fit?
Great! Click the “Apply” link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.
Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials.
By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work – these are just some of the things employees say make Align Technology a great place to work.
We respect your privacy. Please review our Applicant Privacy Policies for additional information.
Global Diversity Statement
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time.
Equal Opportunity Statement
It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for positions with Align must be legally authorized to work in the country which they are applying for and verification of employment eligibility will be required as a condition of hire.