INTERN – INFORMATION AND KNOWLEDGE MANAGEMENT-United Nations

Website United Nations

10001+

Org. Setting and Reporting
This internship position is located in the Executive Office of the Department for General Assembly and Conference Management, New York. The Executive Office assists the Under-Secretary-General, and programme managers and staff members, in carrying out the financial, human resources and general administrative responsibilities.

The internship will provide direct exposure to a major change management initiative and a transformative project within the Executive Office and allow the candidate to gain a broad overview of the resource planning, financial management and programme support functions fulfilled by the Executive Office. The intern will provide support for the development and implementation of various aspects of the transformative project, including, but not limited to the following: business process analysis and re-engineering, supporting the implementation of the service catalogue taking advantage of a client relationship management application of the Organization. The intern will also support project management activities, assist with streamlining of information management processes and perform other coordination tasks as necessary.

This internship is offered for a minimum of three months with a possibility for extension up to six months. Interns work up to five days per week under the supervision of an Administrative Officer.

Responsibilities

The intern will be responsible for:

  • Assisting in the analysis and re-engineering of business processes;
  • Analyzing and designing workflows in the Office’s CRM system to support the implementation of the automation of business processes.
  • Summarizing data to create graphs, tables and process maps.
  • Assisting in the development of business processes to manage correspondence and office communications.
  • Collecting data, designing reports and presentations.
  • Assisting in the development of training materials and designing hands-on training courses and manuals.
  • Providing coordination support for training and learning events and other capacity building initiatives.
  • Documenting standard operating procedures.
  • Other assignments and special projects assigned by supervisors.

Competencies
PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

TEAMWORK: Works collaboratively with others to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise. Is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

CREATIVITY: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.

TECHNOLOGICAL AWARENESS: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.
Education
To qualify for an internship with the United Nations Internship Programme, applicants must

Meet One Of The Following Requirements

  • Be enrolled in a graduate school programme (second university degree or equivalent, or higher),
  • Be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent) or
  • Have graduated with a university degree and, if selected, must commence the internship within a one year period of graduation from that programme.

Applicants who are unable to commence the internship within one year of graduation will not be accepted.
Work Experience
No working experience is required to apply for the United Nations Internship Programme. Your training, education, advance course work or skills should benefit the United Nations during your internship.
Languages
English and French are the working languages of the United Nations Secretariat. For this position advertised, fluency in English is required. Knowledge of another official UN language is desirable.
Assessment
Applicants are encouraged to clearly indicate their areas of interests and highlight their specific skills and/or experience in their cover note. They are asked to do so carefully in order to enhance the value of the internship for both themselves and the receiving UN department. Potential candidates may be contacted by the hiring manager for further consideration.
Special Notice
In the context of the COVID-19 pandemic, applicants may be requested to undertake the internship remotely in view of constraints regarding visa issuance, international travel and access to UN premises. Applicants must be willing and prepared to undertake the internship remotely for a part or the entirety of the internship.

Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. For internships in the United States of America, interns who are not United States citizens, permanent residents or not currently in the United States on a non-immigrant visa status will be required to obtain a G-4 visa. If already in the United States of America on another non-immigrant visa status other than G-4, interns will be responsible for ensuring that they have a valid visa, and if required, employment authorization, allowing them to undertake the internship.

A completed online application (Cover Note and Personal History Profile) is required. Incomplete applications will not be reviewed.

The Cover Letter Must Include

  • Degree Programme (What are you currently studying?)
  • Graduation Date (When will you graduate or when did you graduate from the programme?)
  • List the IT skills and programmes that you are proficient in.
  • List your top three areas of interest.
  • Explain why you are the best candidate for this specific internship.
  • Explain your interest in the United Nations Internship Programme.

In your online Personal History Profile, be sure to include all past work experience (if applicable), IT skills, and three references.

Due to the high volume of applications received, ONLY successful candidates will be contacted.

United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

For example: I am very interested in the position at [company]. I believe my skills and work experience make me an ideal candidate for this role. I look forward to speaking with you soon about this position.
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