Program Coordinator, Student Affairs-Chapman University

Website Chapman University


Job Description Summary

This position assists with investigations for complaints of student-related sexual assault, sexual misconduct, sexual harassment, relationship violence and stalking and compliance with requirements under Title IX.

Additionally, this position assists the Director of Student Conduct with the administration of the University conduct system.


oServe as the initial review for routine to complex complaints related to complaints of sexual misconduct and sexual harassment with student respondents
oConduct prompt, impartial and equitable investigations, including meeting with complainants, respondents, and witnesses. Acting as a neutral party, gather relevant information and ensures a prompt, fair, and neutral process for all parties. Create comprehensive investigation summaries
oMake determinations of fact and applies relevant University policies and sanctions (as appropriate). This includes writing a comprehensive, clear report identifying the issues discussed during the hearing, analyzing University policy and sanctions (as appropriate).
oMaintain accurate and through records and notes of any investigation and hearing processes.
oAssist with the development and implementation of supportive measures, interim actions, and informal resolutions, as appropriate.
oAssist in maintaining database and records related to complaints and investigations.
oAssist with training various stakeholders on the policy and procedures of the sexual misconduct process.
oProvide periodic, timely updates of the status of complaints received and investigations in process to the Title IX Coordinator.
oProvide information to students, employees, and others regarding the Student Conduct Code and university policies.
oCreate and provide training and presentations to university students, faculty, and staff student conduct policies and procedures.
oServe as an investigator and hearing officer for student conduct cases, including those possibly involving temporary or permanent separation from the University, as assigned.
oEnsure student compliance with University sanctions.
oAssist with management of University conduct system.
oAssist in development and implementation of training for Residence Life and First Year Experience.
oReview and participate in update to University policies, procedures, and services including to maintain compliance with harassment and discrimination laws and regulations.
oDevelop and maintain relationships and clear lines of communications with campus partners including the Dean of Students office, Public Safety, Residence Life and First Year Experience, Human Resources, Athletics, and other departments as necessary to resolve concerns and complaints and ensure that the University’s process, responses and policies are consistent with federal and state laws and requirements.
oProvide assistance with assessment of the student conduct program and sexual misconduct support services.
oProvide general Dean of Students office support to students of concern.
oMeet with students petitioning for late withdrawal to support them in the preparation of their applications.
oServe on division and institutional committees as assigned.
oServe as a Campus Security Authority as defined by the Clery Act and a mandated reporter for the University Harassment, Sexual Harassment and Discrimination Policy.
oPerform other related duties as assigned.

Required Qualifications

Bachelor’s degree required.

Minimum of 3 years of progressively responsible full-time experience in higher education or student conduct setting.

Working knowledge of Title IX, Title VII, FERPA, Clery Act, the Americans with Disabilities Act, the Drug Free Schools and Campuses Act, and the Violence Against Women Act.

Proven ability to prioritize duties when faced with interruptions, distractions and a fluctuating workload.

Ability to use tact and diplomacy, maintain neutrality and confidentiality when faced with indifference or hostility.

Experience with public presentations and public speaking to engage various stakeholders.

Excellent analytical and writing skills and the ability to create logical, through, and grammatically correct reports.

Demonstrated ability to make independent decisions on sensitive and complex issues.

Experience working and communicating with people from various cultural, social, economic and educational backgrounds.

Desired Qualifications

Master’s degree or other advanced degree strongly preferred.

Ability to read and interpret complex legal documents including court opinions, laws, federal regulations and their effects on University policies and procedures.

Working knowledge of the relevance trauma may have on those who have experienced violence, sexual harassment, or sexual violence.

Experience investigating sexual misconduct/Title IX, Title VII, hazing or other sensitive matters preferred.

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