User Experience Research Internship (Summer 2021)

Love’s

Love’s College Intern Program

 

The Love’s college internship program is frequently referred to as the best in Oklahoma City. This rapidly growing program provides opportunities for students in multiple areas of the business to receive employee level experience, not just busy work. Students also gain valuable knowledge that they can’t get in a classroom; they are guided through proper etiquette of a professional corporate setting. With a high percentage of full time offers, Love’s takes the time to invest not only in the students, but in their future.

 

Over the course of the summer, Love’s interns also participate in the following activities:

Tour of multiple business operations

Q&A sessions with executives

Participation in Greater Grads: InternOKC

Community volunteering activities

Social/Networking events

Classroom skills-based training

Mentor program

Structured performance feedback

Formal presentation to Love’s leadership

 

 

User Experience Research Intern

 

BASIC PURPOSE: The Experience Design team at Love’s is looking for a student interested in User Experience (UX) Research for a summer internship. You will work with the team on research initiatives for an in-house mobile app and on various other projects and platforms. You will get experience at all stages of the research process, from study design to presenting results, and with various research methods.

 

MAJOR RESPONSIBILITIES:

Learn the technologies, strategies and research techniques we use here at Love’s

Assist with research including usability testing, interviews and eye tracking

Develop research plans, guides and set up for studies

Analyze and interpret data, report the results and present to stakeholders

Other duties assigned as needed

 

 

GAIN EXPERIENCE WITH:

Qualitative and quantitative research methodologies

Agile methodology and cross-functional team collaboration

Interacting and coordinating with participants, customers, and stakeholders

Designing solutions to improve User Experience

UI design for iOS, Android and web, and industry design tools (e.g. Sketch, InVision)

Quality Assurance (QA) and documentation

Videography and video editing

 

 

EDUCATION AND EXPERIENCE:

Education:

HS Diploma or equivalent required

Currently enrolled in a four-year university program, a sophomore level or above (pursing a Bachelor’s Degree in a relevant field such as Psychology, HCI, Design, Cognitive Science or Computer Science).

Experience:

Past Internship experience a plus but not necessary

A portfolio of past work (research or design) is a plus

 

 

SKILLS AND PHYSICAL DEMANDS:

Hard Skills:

Working knowledge of Microsoft Office tools (e.g., Word, Excel, PowerPoint)

Knowledge of research methods and principals is a big plus

Soft Skills:

Good organizational skills, including prioritization and time management

Team player with the ability to work with others in a high-energy, fact-paced environment

Analytical and creative thinking; written and verbal communications skills

Interest in gaining experience with UX Research and UX processes

Typical Physical Demands:

Requires prolonged sitting, some bending and stooping.

Occasional lifting up to 25 pounds.

Manual dexterity sufficient to operate a computer keyboard and calculator.

Requires normal range of hearing and vision.

 

Job Function(s): Corporate

 

Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:

Gemini Motor Transport, one of the industry’s safest trucking fleets

Speedco, the light mechanical and trucking service specialists

Musket, a rapidly growing, Houston-based commodities supplier and trader

Trillium, a Houston-based alternative fuels expert

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