DUTIES AND RESPONSIBILITIES: This job description is not intended, nor should it be construed, to be an all-inclusive list of responsibilities, duties, skills or working conditions associated with the job. It is intended to be a general description of the essential duties and requirements common to positions of this type and may be subject to change. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Install, configure, and maintain LAN/WAN equipment including routers, switches, firewalls, WiFi access points, and VPNs.
- Monitor network performance and troubleshoot connectivity issues, outages, slow speeds, and other problems.
- Maintain network infrastructure servers including DHCP, DNS, proxies, intrusion detection/prevention systems.
- Work with Network Administrators to ensure proper configuration of network authentication, authorization, and access controls.
- Maintain updated documentation like network diagrams, IP schemas, configuration manuals.
- Perform regular network maintenance and upgrades like patches, firmware updates, replacing equipment.
- Participate in change management procedures for network/server changes.
- Collaborate with the security team on monitoring, intrusion detection, and implementing best practices.
- Work with systems administrators on server deployments, configurations, and connectivity.
- Participate in disaster recovery planning and tests. Be available for after-hours support.
- Review, prioritizing, and resolving network-related tickets.
- Escalate complex issues to network administrators or vendor support.
- Stay up-to-date on network technology, healthcare IT trends, and industry best practices.
- Conduct training for IT staff on new equipment, configurations, features.
- Document network configurations, diagrams, policies, and procedures.
- Special projects and initiatives to improve network performance, stability, and security.
- As a provider of essential services, Acadian expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
QUALIFICATIONS:
- Network + preferred
- CCNA preferred
- 1-3 years network experience preferred
- Experience with various technologies and applications
- Solarwinds; Cradlepoint; Palo Alto; Cisco Switching, Routing, Wireless; Cisco Security Products (ISE, Umbrella)
Experience with building infrastructure cabling design, fiber, cat6, etc Experience with various routing protocols
- EIGRP; BGP; OSPF
Strong understanding of DNS and DHCP Strong troubleshooting and diagnostic skills Experience with Cisco Unified Communications platform preferred
- CUCM; UCCX; Unity
Experience with various WAN and carrier technologies preferred
- SD-WAN; MPLS; MetroE
