Company Name: Toshiba Global Commerce Solutions
Job Location: TX
Job Type: Internship
Work Type: On-site
Introduction:
The AI & Data Analytics Intern contributes within the Retail Innovation Team to track and measure usage adoption rates and patterns for newly deployed Generative AI tools for internal Toshiba use. A key goal of these tools is to improve operational efficiency within our work force and supporting our service delivery excellence model.
Our organization provides maintenance break/fix and installation solutions for some of the world’s largest retailers, partnering with brands like Walmart, Kroger, and Costco to deliver innovative consumer experiences leveraging a wide range of technologies.
Responsibilities:
- Assist the Project Lead in a subset of the following areas as assigned:
- Creating internal dashboards to track operational metrics and KPIs
- Compiling reports for usage adoption of tools.
- Measuring the direct impact of Gen-AI tools on operational improvement
- Analyzing areas of improvement within the tools and collecting user feedback to drive use case improvements
- Learn about TGCS field services offerings and how they provide value to our clients.
Required Skills:
- Excellent communication skills, both written and verbal.
- Strong interpersonal skills
- Good analytic and logical problem-solving skills.
- Strong history of coursework related to Data Analysis or Data Science.
Preferred Skills:
- Currently pursuing a Mathematics or Computer Science/Information Systems degree in undergraduate or postgraduate studies
- Domain knowledge in Retail operations
