Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
This is an entry to mid-level role with opportunity for rapid professional growth and the chance to contribute to the success of a software startup with accelerated growth inside a public company. You will collaborate within deployment teams to position the client for a successful engagement. Come work as a vital member of a client facing, cross-functional team to deliver on the value proposition of our Software Solutions.
What You’ll Do
Location: Hybrid – Must report into one of our Hub locations listed below
(Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA)
Required to travel up to 20% within the U.S
Reports To: Manager, Business Analysis
- Work as member of the Software Services Team.
- Business Documentation
- Capture the voice and outcomes of the customer to drive business process documentation, including user stories, workflows, and functional requirements.
- Discovery
- Discover complex business requirements — providing structure and clarity where there is ambiguity — and work with Project Managers, Solution Architects, and Product teams to design and deliver solutions.
- Configurations
- Collaborate with the customer to configure the system to achieve their business outcomes.
- Solution Evaluation
- Assess impact and feasibility of proposed solution — including change management and other non-program implementation costs — evaluating alternatives and delivering solutions that accomplish agency outcomes.
- Demonstrated outcome-driven thinking. Can make hard tradeoff assessments.
- UAT
- Design, administer, and document functional acceptance tests and training.
- Training
- Communicate and deliver test plans and training to appropriate internal and external stakeholders
- Stakeholder Management
- Clear communication with various stakeholders
- Willingness to join forces and drive company-wide initiatives across multiple departments
What You Bring
- Technical Experience
- Experience managing process improvement or facilitating change management amongst teams.
- Some coding experience, particularly JSON preferred
- Effective Presentation Skills
- Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
